At BG's Lingerie, we are so confident in our merchanside that we offer a 100% Money Back Guarantee.  Merchandise must be returned within 14 days in the same condition it was received for full credit less the shipping.  Be sure that all lingerie returned has their original tags.  Please note that due to Health Regulations, we can not accept lingerie that has been worn.

Exchanges will be accepted on all unworn merchandise postmarked within 14 business days.  Include a detailed description of the item you want to exchange for including size, color and number.  We also recommend that items are returned with insurance and/or a tracking number.  It is your responsibility to pay for the shipping on unwanted items.

If you have any questions or concerns, please feel free to contact us at girouxenterprises@hotmail.com or if you prefer to speak with someone call 250 830 8213.  Thank you for shopping at BG's Lingerie.